• How can I pay?

  • I have lost something - where is the lost and found department?

  • Are there any lockers?


  • From what time can I enrol for a lesson?

  • How can I reserve a tennis court?

  • Are there fitness supervisors in the gym?

  • How can I acquire a sports card?

  • I am going abroad for some time - can I suspend my membership?


  • Is it possible to take a free trial lesson?

  • When am I entitled to a reimbursement of the course fees?


  • When am I entitled to a reimbursement of my participation fees?


Frequently asked questions

If you have a question about a Sports and Culture product or service, please check the frequently asked questions, on the left side. If your question is not listed, you can always contact the sports and Culture desks, via or

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